Root & Petal Co ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or interact with our services.
Information We Collect
- We collect various types of information in connection with the services we provide, including:
Personal Information
- Contact Information: Name, email address, mailing address, phone number.
- Payment Information: Credit card details, billing address.
- Account Information: Username, password, and other authentication details.
Non-Personal Information
- Usage Data: Information about how you use our website and services, including IP address, browser type, operating system, and pages visited.
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
How We Use Your Information
- To process and fulfill your orders for canned food products, natural homemade products, merchandise, and pantry items.
- To manage your account and provide customer support.
- To communicate with you about your orders, products, and services.
- To improve our website, products, and services.
- To comply with legal obligations and enforce our policies.
Sharing Your Information
- We do not sell your personal information. We may share your information with:
- Service Providers:Companies that help us operate our business, such as payment processors, delivery services, and IT support.
- Legal Compliance: Authorities if required by law or in response to legal processes.
- Business Transfers: Third parties in connection with any merger, sale, or transfer of our business assets.
Data Security
- We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee absolute security.
Your Rights
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccuracies in your personal information.
- Deletion: Request that we delete your personal information under certain circumstances.
- Opt-Out: Opt out of receiving marketing communications from us.
Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Root & Petal Co
Email: Symber@rootandpetalco.com
Phone: 423-557-8390
By using our services, you acknowledge that you have read and understand this Privacy Policy.
Effective Date: May 1st, 2024.